Al Nojoom Al Raqia

Warranty & Maintenance

Comprehensive warranty coverage and maintenance services for your peace of mind.

Warranty Coverage

We stand behind the quality of our products. All items purchased from Al Nojoom Al Rakia come with warranty protection.

What's Covered

Manufacturing defects in materials and workmanship
Hardware failures under normal use conditions
Component malfunctions not caused by user error
Performance issues related to product specifications

What's Not Covered

Damage from accidents, misuse, or improper installation
Normal wear and tear or cosmetic damage
Damage from unauthorized repairs or modifications
Software issues or data loss

Warranty Periods

1 Year

Standard Warranty

Most products include a 1-year manufacturer warranty from the date of purchase.

2-3 Years

Extended Warranty

Premium products may include extended warranty coverage up to 3 years.

Varies

Manufacturer Warranty

Some products carry specific manufacturer warranty terms. Please check product details.

Maintenance Services

We offer comprehensive maintenance services to keep your equipment running at peak performance.

Our Services Include

Regular system diagnostics and health checks
Hardware cleaning and optimization
Component replacement and upgrades
Performance tuning and configuration
Preventive maintenance programs

How to Claim Warranty

Warranty Claim Process

Contact our customer service with your order number and product details
Describe the issue and provide any relevant photos or documentation
Our technical team will assess the claim and provide instructions
Ship the product to our service center (if required)
Receive your repaired or replaced product within the specified timeframe

Need Warranty Support?

Our warranty and maintenance team is here to help. Contact us for any warranty claims or maintenance inquiries.

Tel: 0502780097

Sunday - Thursday: 9:00 AM - 6:00 PM